Keeping New Zealand’s airports safe with a smarter fleet
The Civil Aviation Authority’s Explosive Detector Dog Unit (EDDU) plays a crucial role in protecting New Zealand’s airports.
Their handlers and dogs work nationwide: from Auckland to Invercargill, ensuring all passengers can travel safely and confidently.
The challenge
After years of faithful service, the EDDU’s vehicles were no longer fit for purpose. Ageing models, rising maintenance costs, and inconsistent fit-outs were making it harder to keep both people and dogs safe and comfortable.
Older utes were too high for safe dog entry and exit, sedans lacked space for essential equipment, and cabin noise and heat were affecting animal welfare. Budgets were tight, and sustainability goals required lower-emission options.
The Civil Aviation Authority needed a smarter, more efficient fleet — one designed around the needs of both handlers and their canine partners.
Our approach
Through New Zealand’s All-of-Government (AoG) Fleet Services panel, Custom Fleet designed a complete operational leasing and vehicle replacement program tailored to the EDDU’s needs.
We partnered with specialist builder Wade Group and Hyundai New Zealand to create fit-for-purpose vehicles that prioritised safety, comfort, and reliability.
Each new vehicle was purpose-built to improve day-to-day operations and animal welfare, featuring:
Dual dog pods with improved ventilation, lighting, and hygiene
Temperature monitoring and control via Custom Fleet telematics
Ergonomic layouts and reduced cabin noise for handler safety
Standardised livery and clear roof markings for easy identification
The result
EDDU’s modernised fleet has transformed daily operations. Handlers now work in safer, quieter, more efficient vehicles — supporting both people and dogs in their critical work.
Operational leasing has also freed up capital and simplified ongoing fleet management, helping the CAA stay flexible and future-focused.
Hybrid models are projected to cut emissions by around 40%, aligning with the agency’s broader sustainability goals and paving the way for an electric future.
Download the case study
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